FAQ's

We have one disabled parking space in our main car park closest to the pathway. Please give us a call on 01548705044 if this space is occupied or you would like further assistance and one of us will meet you at the gate and show you to a parking area closer to the cafe.

Opening Hours

Once you have bought a skate pass there is no need to book your session, just turn up and check-in before you skate. The bowl will be closed when wet so please check the weather before heading down to avoid disappointment. We hold weekly skate clubs, lessons and we rent out the bowl occasionally all of these will be posted on our calendar.

Can I book a private skate session?

A two-hour private session is £150 for a maximum of ten people, please contact Jess here and we can make a plan with you.

Gift cards can only be used for online purchases. We have a collect-in-store option for online shop items so if you are in the cafe and would like to use your gift card just purchase what you'd like on your mobile for instant pick-up!

Cancellation Policy

You have 14 days from booking this course in which to cancel and receive a full refund, if you have booked last minute and there are less than 14 days before the date of the class no refund of exchange will be offered, but you can transfer the booking to a person of your choice to take your place

Can I book a private event for a party?

Yes, we can create a custom experience for you for maximum 12 people starting from £45pp, contact Jess here and we can make a plan with you.

What do I need to bring?

We provide tools, materials and an apron so you just need to bring yourself and wear comfortable clothing that you don’t mind getting dirty and remove hand/wrist jewellery.

Can I buy a class for someone else?

Yes, we can only offer this option with the digital gift card, choose your amount and it will be sent to your email immediately

How long is each class?

‍Each class is a minimum of two-hours long but please check the event page for individual times. This includes set-up and clean-up.

If I only attend one class will I be able to take home the pieces that I have made?

We charge a small fee of £5 per item to fire your pieces with our in-house clear glaze, they will be ready for pick up 4-8 weeks after the class or we can arrange postage for an additional cost to a UK address.

How many pieces will I be able to make in one ceramics class?

We expect you will make 1 or 2 pieces on the wheel in your first session but we encourage quality over quantity for environmental reasons. Pre-fired clay is infinitely recyclable however kiln firing is irreversible and unwanted pieces will end up in landfill.

We ask that all dogs stay on a lead while on site and no dogs are allowed inside the cafe building, we have a dog friendly area in the conservatory.